Privacy Policy

The TrackPackageOnline App (the "App") and www.trackpackageonline.net (the “Website”) allows you to track your packages anytime for free. This Privacy Policy describes what information we collect via the Website and App. Your use of the Website and App is governed by the TrackPackageOnline end user license agreement, which you can find a link to on the bottom of this page.

1. Changes to this Privacy Policy

In our sole discretion, we may update this Privacy Policy at any time to reflect changes in our privacy practices and/or offerings. If we amend this Privacy Policy, we will update the date that is posted on the bottom of this page. Your continued use of the Website or App after such date signifies your agreement to all modifications made to this Privacy Policy.

2. The Categories of Information that We Collect

  1. Personally identifiable information you provide to us, such as your name and email address when you contact us.

  2. Your browser information, such as your browser type and language settings.

  3. Your device information, such as your IP address on which the App is installed, the type of operating system, and your Internet service provider.

  4. Other data related to the App, such as your App activity, and other technical data.

We collect, store, share, and/or utilize the above information to: (i) maintain and/or improve our services with respect to the Website and App; (ii) diagnose technical problems; (iii) deliver third-party content; and (iv) to comply with legal obligations.

3. Sharing and Disclosure of Data

  1. Except as explicitly set forth herein, we will not share your information with any third party.

  2. We may share your information with our service providers, business partners, and/or other third parties for purposes described above.

  3. We may disclose data we collect about our users when we believe disclosure is necessary to prevent, investigate or respond to suspected illegal or fraudulent activity or to protect the rights, safety or property of TrackPackageOnline, our users, or any involved third parties.

  4. We may transfer your information to a third party in the instance we are involved in a corporate restructuring of our company (such as a sale, merger, or other transfer of assets).

  5. We may utilize third-party vendors to store and/or process data we collect about you (such as third-party storage providers and solutions). 

4. Our Services

The App allows you to track your packages anytime for free.

5. Cookies, web beacons and log files

By installing and using the App and visiting the Website, you consent to the placement of cookies on your browser in accordance with this Privacy Policy. We may use cookies to help us recognize you, increase security, improve your user experience, measure performance and/or use of the App. Cookies can be disabled or removed by tools that are available in your applicable browser settings. Each browser has its own preferences and you will need to separately set each cookie setting in each browser.

Web beacons are small graphic images (such as pixel tags and clear GIFs) that we may use for a number of purposes, such as measuring the performance and effectiveness of our content. We also utilize other similar technologies that store information on your browser or computer device utilizing local storage or local shared objects, such as HTML 5 cookies, flash cookies and other web application software methods. Further, we collect raw log files which contain user technical data for the limited purposes (in addition to those purposes described above) of correcting and/or improving technical functionality.

6. Children Under 18

We do not knowingly collect information from children under 18. If we determine or are otherwise notified that we have collected information from any user under 18, we will immediately delete all information pertaining to that user as quickly as possible.

7. Security Measures

We have implemented commercially reasonable security measures to prevent unlawful or unauthorized misuse of and access to the information we collect, including technological and physical security measures and procedural safeguards. However, since no security system can be one hundred percent effective, we cannot and do not guarantee the effectiveness of such measures, nor the security of any information we may collect from or about you.

8. Government authorities and legal rights

We may disclose information we have collected about you to government authorities (such as law enforcement authorities, courts, or regulators) if they make such a request, or if we are required to do so in order to comply with applicable law. We may also disclose information collected about you in order to exercise or protect our legal rights and/or defend against legal claims. 

9. California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents may have the right to: (A) access the categories and specific pieces of information TrackPackageOnline has collected about you; and (B) delete information TrackPackageOnline has collected about you. To exercise your rights, please visit our request page. We will acknowledge receipt of your request within 10 business days and respond within 45 calendar days (or up to 90 days if we inform you of the need for an extension). California residents may also (C) opt out of the “sale” of personal data. Since the CCPA’s definition of the term “sale” is broad, it may include certain activities performed by TrackPackageOnline. To exercise this right, please set your preferences here or uninstall the App. We will not discriminate against you for exercising your legal rights.

Under the CCPA, only you or an authorized agent may exercise such rights. Therefore, to verify your identity, you will need to submit certain information on our request page. To verify an agent has been authorized by you, the agent will need to provide your written permission and also submit certain information to verify your identity.

Under California’s Shine the Light Law, you may also request information regarding the disclosure of your information, if any, during the preceding calendar year to third parties for direct marketing purposes

10. Customer Questions

Please let us know of any issues, questions, or concerns you may have regarding our privacy practices by emailing us at .

Updated: October 22, 2021